These tools have so many uses. But the most prominent is that they allow you to capture leads on your site while you sleep. They also help you talk to your customers in real-time and understand what they want better. Not to mention that they can be used for all kinds of customer support issues especially when you are not online. The chatbot will simply capture your customer’s question so you can answer it later when you have time.
Conversion rates (e.g. It’s hard to ignore a Facebook message). It has been proven that conversion rates of bots are much higher than email (A recent figure I’ve seen is open rates of 70% v.s. 3% to that of email).
My vote goes to Active Chat. A Powerful and flexible bot builder with Natural Language Processing (NLP) abilities. Includes LiveChat and FB messenger bots.
Visual bot builder for websites (FB messenger bots available soon).
FB messenger visual bot builder and marketing platform.
Automate selling on social media via FB bots.
FB messenger newsletters.
Paldesk is a powerful live chat and helpdesk software that helps businesses offer superior customer service to visitors through multiple channels. The most popular ones include Webchat, Mobile Applications (SDK), Email, Facebook, Twitter, Viber. Built on top of a robust customer helpdesk and ticketing software, Paldesk integrates with your most popular customer communication channels.
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